Topika orders are packed and dispatched from our warehouse in Johannesburg, South Africa. This page explains where we deliver, how long delivery takes, what it costs and what to do if something goes wrong with a delivery.

Orders placed on topika.co.za are delivered by pdp,courier guy,colivery and mds. Delivery estimates shown at checkout always apply to your specific order.

1. Delivery Areas

We deliver nationwide across South Africa.

Deliveries to remote or farm locations may be subject to extended delivery timelines

2. Estimated Delivery Times

Main Centres (Cape Town, Johannesburg, Durban): 2–4 business days

Regional Areas: 3–6 business days

Outlying Areas: 5–10 business days

3. Delivery charges

Free delivery on orders over R500; below that a flat fee of R69 applies.

4. Tracking and delivery

• Tracking: platform orders are tracked from your account on that platform. topika.co.za orders receive an email with a tracking link once the parcel is collected.
• Delivery attempts: the courier attempts contacts you on the number linked to the order.
• Missed delivery: if all attempts fail, the parcel returns to our Johannesburg warehouse and we contact you to arrange redelivery.
• Address changes: possible before dispatch only, through the platform or our support team.
• Split shipments: orders may arrive in more than one parcel .

5. Delivery problems

If something goes wrong with your delivery — it shows as delivered but you have not received it, it arrived damaged, it is taking longer than the estimate shown at checkout, or items are missing from your order — contact our customer service team first:

We will open a case with the courier, follow it up for you, and come back to you with a resolution within 2 business days.

6. Duties, taxes and cross-border deliveries

All prices include VAT for deliveries within South Africa. No additional duties or import charges apply to orders delivered inside South Africa.

7. Frequently asked questions

How soon will my order be dispatched?

Orders placed on a business day are usually packed and dispatched the same or next business day.

Can I collect my order instead of having it delivered?

Collection is not currently available.

Do you deliver on weekends and public holidays?

Yes — we deliver seven days a week, including weekends and public holidays.

If anything changes, such as a courier disruption, severe weather or a temporary suspension of deliveries, we will post a notice on the announcement bar at the top of our website

What if I am not home during delivery?

The courier will contact the number on the order. You may nominate someone else to receive the parcel.

8. Delivery question?

Contact our customer service team at support@topika.co.za.

. Please include your order number and a photo of the parcel label if relevant.